Responsibilities

• Ensure program quality and consistency.
• Model professional behavior supporting the Children’s Forum mission and vision.
• Participate in professional development to build competence.
• Maintain professional and courteous relationships with all clients.
• Maintain communication with key stakeholders and community partners.
• Review and process incoming documents from the Children’s Forum Portal.
• Provide technical assistance and support to Children’s Forum Portal users.
• Track and update information for assigned participants.
• Process and track documents for eligibility, payments, and reimbursements.
• Maintain accurate database records of expenses and activities.
• Communicate and counsel applicants and participants.
• Respond to requests for information.
• Generate notification letters and other necessary forms.
• Review records to monitor for accuracy.
• Assist participants and centers with required documents for all Workforce programs.

Requirements
Specialized degree based on contract obligations and/or relevant experience listed below. The ability to use discretion and judgment to educate early childhood professionals in career and educational goals. Provide support and counseling in transcript translation and evaluation, course selection, and professional development pathways.

• Bachelor’s degree or higher or industry certification; or
• Associate degree with 5 years of relevant experience; or
• 10 years of relevant experience

Knowledge, Skills, and Abilities

• Excellent communication skills both verbally and in writing.
• Must be able to work with varying socioeconomic backgrounds.
• Must be computer literate and proficient in data entry.
• Must be able to travel as needed.
• Must be organized and able to multitask.Must be able to lift up to 20 pounds.